I made a flow based on date property but the people that have already filled in there date are not triggert to enter the flow.
The flow is starting 300 days before date.
Can I solve this problem or how can I put those people in a flow?
Solved
Problem with people intering my flow
+1Best answer by Byrne C
Hi
When you set a date-triggered flow live, it will begin to queue profiles in, if they qualify to enter the flow, each day. Since your flow starts 300 days before a wedding date, turning on the flow will run a check to see if any profiles are 300 days before their wedding date. If they are, they’ll enter the flow. The same thing will happen each night - Klaviyo will check and see if any profiles reach that 300 days before mark.
Additionally, when a profile has their Wedding Date profile property set or changed, the flow will also check to see if they profile is in the flow’s timeline, and add them in, if they are.
That being said, when setting the flow live, it will not check to see if any profiles that have a date that would already be in the flow’s timeline would enter. So if a profile has a Wedding date between 1-299 days from now, they won’t enter the flow, because the flow doesn’t check to see if they would enter. Does this answer your question?
Can you give more context to what you’re trying to achieve.
- This is a date triggered flow
- How are the people filling their date?
- Is there a tag/segment/list for the people who have filled?
- Is the flow scheduled to start 300 days before the date? What date? A fixed date or the date filled by each person?
Hey there,
I’m not 100% sure based on your description, but it sounds to me that you want to back-populate this flow, retroactively add qualified recipients into a flow that would’ve triggered the flow before it was set to live if it existed.
Here’s a short tutorial how to do so, it’s quite simple actually.
Hope this helps!
+1
+29Hi
When you set a date-triggered flow live, it will begin to queue profiles in, if they qualify to enter the flow, each day. Since your flow starts 300 days before a wedding date, turning on the flow will run a check to see if any profiles are 300 days before their wedding date. If they are, they’ll enter the flow. The same thing will happen each night - Klaviyo will check and see if any profiles reach that 300 days before mark.
Additionally, when a profile has their Wedding Date profile property set or changed, the flow will also check to see if they profile is in the flow’s timeline, and add them in, if they are.
That being said, when setting the flow live, it will not check to see if any profiles that have a date that would already be in the flow’s timeline would enter. So if a profile has a Wedding date between 1-299 days from now, they won’t enter the flow, because the flow doesn’t check to see if they would enter. Does this answer your question?
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