Products Not Published - Not Syncing

I’m having some issues with the products not publishing.

The app embed is active. I tried to manually create a source but it’s showing Feed Inaccessible.

My client is on the free account and is past the trial period so I can’t reach out to Klaviyo for her.

I’ve never seen anything like this before. And yes, products are published/active on the Shopify store.

Does anyone have any suggestions?

Thank you

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Best answer by Taylor Tarpley

Hi there @MelD78,

Thanks for sharing your question with us!

My colleague Kaila gave an insightful response to someone else experiencing a similar situation below I’d recommend checking out!

Thanks for participating in the Community,

-Taylor

Community Manager

Hi there @MelD78,

Thanks for sharing your question with us!

My colleague Kaila gave an insightful response to someone else experiencing a similar situation below I’d recommend checking out!

Thanks for participating in the Community,

-Taylor

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