Solved
Re-purchasing after 365 days
How can we do this?
When they’ve purchased before, then they haven’t purchased in one year or more, then they returned to purchasing; so re-purchasing after more than 365 days
KatherineBAnswer
Champion & Partner
June 17, 2024
Hi
Just to reiterate, you want to create a segment to show customers who have purchased at least once over all time, but have not placed an order in a year or more, and then have placed another order?
I would set it up like this:
What customer has done: Placed Order at least once more than 730 days ago
AND
What customer has done: Placed order zero times between 366-730 days ago
AND What customer has done: Placed an order at least once in the 365 days
You could change that last condition based on how recent you want their most recent order to have been.
I also always find it a good idea to include the parameter: Someone IS able to receive email marketing so you get a clean segment of people you can email.
Hope this helps,
Katherine
Katherine - &BAM | 2023 Klaviyo Champion and Elite Partner
