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Contributor I
July 1, 2024
Solved

Review summary star rating saying no reviews, despite having reviews

  • July 1, 2024
  • 1 reply
  • 154 views

Does anyone know why some of my products show my star ratings at the top of page, and the actual reviews at the bottom, but some of them say I have no reviews at the top of the page, when I do have reviews, and the reviews show on the bottom of the page. pics are from the same product.

 

    This topic has been closed for replies.
    Best answer by kaila.lawrence

    Hey @ebl! This looks like it might be a bug. I’ve submitted a Support ticket on your behalf to confirm and investigate further. You should hear from them via email soon. 

    1 reply

    kaila.lawrence
    Community Manager
    Community Manager
    July 2, 2024

    Hey @ebl! This looks like it might be a bug. I’ve submitted a Support ticket on your behalf to confirm and investigate further. You should hear from them via email soon.