Segment not working properly

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Hey All - we are trying to create a segment of people that were added to our List prior to June 18th. We know this is roughly 100 people but for some reason it’s only pulling about 45 people. Any idea as to why this might be the case? The definition is below. Thank you.

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DavidVAnswer

2025 Champion

Hi @cbzhu,

Thank you for your question in the Klaviyo community!

I typically use the “If someone is in a list” definition and add the “added by” filter. Does this work in your case?

Thanks
David

Zyber is New Zealand's leading Shopify Premier & Klaviyo Master Platinum Partner passionate about helping merchants succeed. www.zyber.co.nz & www.unlocked.co.nz

DavidVAnswer

2025 Champion

Hi @cbzhu,

Thank you for your question in the Klaviyo community!

I typically use the “If someone is in a list” definition and add the “added by” filter. Does this work in your case?

Thanks
David

Zyber is New Zealand's leading Shopify Premier & Klaviyo Master Platinum Partner passionate about helping merchants succeed. www.zyber.co.nz & www.unlocked.co.nz

C

cbzhuAuthor

Active Contributor IV

Yes, this works! Thanks very much @DavidV!

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