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Active Contributor IV
July 2, 2024
Solved

Segment not working properly

  • July 2, 2024
  • 2 replies
  • 160 views

Hey All - we are trying to create a segment of people that were added to our List prior to June 18th. We know this is roughly 100 people but for some reason it’s only pulling about 45 people. Any idea as to why this might be the case? The definition is below. Thank you. 

 

 

    This topic has been closed for replies.
    Best answer by DavidV

    Hi @cbzhu,

    Thank you for your question in the Klaviyo community!

    I typically use the “If someone is in a list” definition and add the “added by” filter. Does this work in your case? 

    Thanks
    David

    2 replies

    DavidV
    Partner - Platinum
    DavidVAnswer
    2025 Champion
    July 2, 2024

    Hi @cbzhu,

    Thank you for your question in the Klaviyo community!

    I typically use the “If someone is in a list” definition and add the “added by” filter. Does this work in your case? 

    Thanks
    David

    Zyber is New Zealand's leading Shopify Premier & Klaviyo Master Platinum Partner passionate about helping merchants succeed. www.zyber.co.nz & www.unlocked.co.nz
    cbzhuAuthor
    Active Contributor IV
    July 2, 2024

    Yes, this works! Thanks very much @DavidV!