When Klaviyo is managing the requesting reviews emails, the email’s template has got the variables {{ event.products.0.product_title }} and {{ event.products.0.review_rating_url }}, where “0” is the first item for reviewing.
If the order had three items for example, the second item would be “1” and the third “2”.
The question is, if I want to send one email for each item instead of sending an email with all items, Must I have one template for each item? I mean, to customize one template for “0”, another for “1”, and so on.
Thanks in advance for your interest .
Miguel
Best answer by Taylor Tarpley
Hi @mrosique,
Good to see ya again! Thanks for sharing your question with us.
Finally, I’d recommend investigating these similar thread to gain more insight on the topic - and be aware of our Deliverability Certificate coming out in the Academy later this month!
Finally, I’d recommend investigating these similar thread to gain more insight on the topic - and be aware of our Deliverability Certificate coming out in the Academy later this month!
I've already given up on reviewing multiple products in one email, I would settle for reviewing just the first product. However, it simply refuses to work. When I preview it, it looks fine. Even when I send it as a test, it navigates there and looks good. However, when I do a test purchase and the email comes that way, the product image isn't there, and no matter how much I click on the stars, it doesn't navigate to the review page. Why? What am I doing wrong?
Hey @zsu! Let’s keep this conversation in the thread you created to keep things organized.
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