Contributor I

Sign up opt-in emails not sending?

Forum|Forum|1 year ago
November 16, 2024
2 replies
88 views

My double opt-in emails are not sending. When I untick the double opt in the email flow works okay.

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kaila.lawrence

Community Manager

Hey @yarnshop! Can you make sure your list settings are set to double opt-in? Settings > Consent > Double opt in

Y

yarnshopAuthor

Contributor I

Hi,

My list settings were set to double opt in, but customers never received their opt in email and therefore I lost subscribers. I’ve had to remove the double opt in now to avoid this issue.

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