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Contributor I
July 5, 2024
Solved

Some stars are showing some are not

  • July 5, 2024
  • 3 replies
  • 103 views

Hello, I have added the Klayvio reviews to my Shopify site after exporting in from Judge me. On my products page (https://1streliefpro.com/collections/all) some of my products have the stars and the others don’t. How can I update so all have the stars like I did before?

    This topic has been closed for replies.
    Best answer by Maxbuzz

    Hello @Abdunn18 

    It appears that you have another Shopify app, Judge.me, installed. The ratings displayed on the collection page are coming from Judge.me, while the ratings on the product page are from Klaviyo.

    The discrepancy is due to some reviews being on Judge.me and others on Klaviyo.



    Judge.Me reviews

     

    Klaviyo Review:
     

     

     

     

    3 replies

    MaxbuzzAnswer
    Partner
    July 6, 2024

    Hello @Abdunn18 

    It appears that you have another Shopify app, Judge.me, installed. The ratings displayed on the collection page are coming from Judge.me, while the ratings on the product page are from Klaviyo.

    The discrepancy is due to some reviews being on Judge.me and others on Klaviyo.



    Judge.Me reviews

     

    Klaviyo Review:
     

     

     

     

    https://theforms.pro
    Abdunn18Author
    Contributor I
    July 7, 2024

    Thank you. Do you suggest that I just uninstall Judgeme?

     

    Partner
    July 8, 2024

    Hello @Abdunn18  Yes, but doing that will removing all the reviews available on Judgeme app.

    https://theforms.pro