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Templates Not Working

  • April 7, 2022
  • 3 replies
  • 205 views
D
Contributor I
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I’m trying to create a campaign and I can’t access my Templates. I can’t edit Templates either. Is anybody else having this issue?

Best answer by Dov

Hi @davekluz, @TyLesh & @dianna_c,

Thank you for raising this with us.

Yesterday, our engineering team identified and resolved an issue that was impacting the template editor. We sincerely apologize for any inconvenience it may have caused.

In case you experience any issues in the future, check in with our status page for the most up-to-date information.

Thanks for bringing this up and being members of our community.

    3 replies

    T
    Contributor I
    Forum|alt.badge.img+1
    • TyLesh
    • Contributor I
    • 1 reply
    • April 7, 2022

    Same here! Not sure what’s up and of course it’s after hours for chat

    D
    Contributor I
    Forum|alt.badge.img+1
    • dianna_c
    • Contributor I
    • 1 reply
    • April 7, 2022

    Yes, glad I’m not the only one finding this. Hope we can get a fix soon?

    Dov
    Forum|alt.badge.img+61
    • Dov
    • Klaviyo Alum
    • 1493 replies
    • Answer
    • April 8, 2022

    Hi @davekluz, @TyLesh & @dianna_c,

    Thank you for raising this with us.

    Yesterday, our engineering team identified and resolved an issue that was impacting the template editor. We sincerely apologize for any inconvenience it may have caused.

    In case you experience any issues in the future, check in with our status page for the most up-to-date information.

    Thanks for bringing this up and being members of our community.

    DD


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