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The metric "Birthday" won't appear when I'm making a Birthdayflow

  • August 26, 2024
  • 1 reply
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Hi,

I would like to create a Birthday flow but the metric “Birthday” does not show up when I want to create the flow. I have searched a lot and saw that when your first customers enter their birthday the metric should become visible. I already have some customers whose birthday is entered but it still does not show up. Can someone help me?

Best answer by Bobi N.

@NOWI 

Probably the first time the Birthday property was created in your account it was created as a text or list item so it is not showing in the setup for flow when you pick date property because Klaviyo is not recognizing it as a date property.

You can always download the data for that property and re-upload with different property name and made sure this new property you are uploading the dates as dates..

1 reply

Bobi N.
Partner - Platinum
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  • Champion & Partner
  • 463 replies
  • Answer
  • August 26, 2024

@NOWI 

Probably the first time the Birthday property was created in your account it was created as a text or list item so it is not showing in the setup for flow when you pick date property because Klaviyo is not recognizing it as a date property.

You can always download the data for that property and re-upload with different property name and made sure this new property you are uploading the dates as dates..