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Contributor I
May 29, 2024

The new text editors get in the way

  • May 29, 2024
  • 6 replies
  • 239 views

I wish Klaviyo would go back to the old text editing experience where the I could edit text in the flyout drawers. The new experience where the styling options popup above the text are constantly getting in the way of the text I am trying to edit.

 

I am confused how such a downgrade to the editing experience made it all the way to production. Does anybody prefer the new experience?

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    6 replies

    ebusiness pros
    Partner - Platinum
    2025 Champion
    May 29, 2024

    Hi @RikM - thanks for bringing this feedback to the community! I was experiencing a similar frustration with the text formatting bar getting in my way and blocking text while building a campaign email yesterday. 

     

    Community team - would you please help us route this feedback to the product team? @kaila.lawrence @Taylor Tarpley @chloe.strange @stephen.trumble 

     

    Best,

    Gabrielle

    Klaviyo Champion + ATX Klaviyo Meetup host | Client Strategy Director at ebusiness pros - a lifecycle marketing agency based in Austin
    Contributor I
    June 1, 2024

    I do not like anything about the new text editor. It’s cumbersome in every way. Having to double click to edit, not being able to indent without adding a new block with padding or coding it in HTML, the tools are in the way, the color picker doesn’t show brand colors... It’s producing a lot of frustration.

    RikMAuthor
    Contributor I
    June 19, 2024

    I noticed when I logged in most recently that I now have a toolbar editing experience that is more like Google Docs :) It is much better than the experience that prompted me to make this post.

     

    Thank you team Klaviyo and your army of community managers

    cc: @kaila.lawrence @Taylor Tarpley @chloe.strange @stephen.trumble 

    Contributor I
    June 25, 2024

    I dislike the new editor, too! My Grammarly extension is no longer showing up so I can catch typos, really frustrating. Any one know how to make this show up in the new area? Or how can I go back to the old editor on the side bar?

     

    Community team - would you please help us route this feedback to the product team? @kaila.lawrence @Taylor Tarpley @chloe.strange @stephen.trumble 

    Contributor I
    July 14, 2024

    The new Text Editor is a step backwards I feel. Laggy and unresponsive. 

    Contributor II
    July 24, 2024

    Please go back to old editor or allow us to toggle to that mode.