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Unable to change store URL

  • July 31, 2024
  • 2 replies
  • 104 views

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I can't click on my store URL to change in the integration settings. What to do?

Best answer by DishaM13

Hi @Nickopheij14 ,


Thank you for sharing the query in the community!

To update the store URL, you have two options:

  1. Contact the Support Team for assistance.
  2. Remove the existing integration and then add a new one with the updated store URL and previous details.

If you choose to remove the existing integration, please note down all current settings to ensure nothing is missed in the new setup.

Let us know if you need any further assistance!

 

2 replies

Forum|alt.badge.img+18
  • Partner
  • 64 replies
  • Answer
  • July 31, 2024

Hi @Nickopheij14 ,


Thank you for sharing the query in the community!

To update the store URL, you have two options:

  1. Contact the Support Team for assistance.
  2. Remove the existing integration and then add a new one with the updated store URL and previous details.

If you choose to remove the existing integration, please note down all current settings to ensure nothing is missed in the new setup.

Let us know if you need any further assistance!

 


Forum|alt.badge.img+9
  • Customer Champion
  • 15 replies
  • August 9, 2024

Hey, I think you will need to redo your integration, is this a shopify integration?