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Unable to name my Segments?

  • November 30, 2022
  • 4 replies
  • 202 views

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Is anyone else experiencing glitches in naming your Segments? Klaviyo is not letting me type anything in the ‘Name’ field in any of my client accounts.

Best answer by alex.hong

Hi there @blueoxford @luciejs @Gabby and @Webprofits ,

 

Apologies for the inconvenience. It appears there was a bug that was messing up list and segment naming. As of 6:25 am EST on November 30, the ability to create new lists and segments in Klaviyo's UI has been restored. This incident has been resolved. 

 

Thanks!
Alex

4 replies

Gabby
Partner - Gold
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  • Partner - Gold
  • 4 replies
  • November 30, 2022

Hi, Same problem - cannot type in the name field for lists and segments.

I checked 5 different accounts to test.


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  • Contributor I
  • 2 replies
  • November 30, 2022

Hi there, same problem for me too. Was just logging on here to see if there’s a solution. 


bluesnapper
Partner
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  • Champion & Partner
  • 784 replies
  • November 30, 2022

Hi. Same for me across all accounts! Issue just with segment naming. Input into other fields OK.


alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • Answer
  • November 30, 2022

Hi there @blueoxford @luciejs @Gabby and @Webprofits ,

 

Apologies for the inconvenience. It appears there was a bug that was messing up list and segment naming. As of 6:25 am EST on November 30, the ability to create new lists and segments in Klaviyo's UI has been restored. This incident has been resolved. 

 

Thanks!
Alex