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Partner - Platinum
November 30, 2022
Solved

Unable to name my Segments?

  • November 30, 2022
  • 4 replies
  • 291 views

Is anyone else experiencing glitches in naming your Segments? Klaviyo is not letting me type anything in the ‘Name’ field in any of my client accounts.

    This topic has been closed for replies.
    Best answer by alex.hong

    Hi there @blueoxford @luciejs @Gabby and @Webprofits ,

     

    Apologies for the inconvenience. It appears there was a bug that was messing up list and segment naming. As of 6:25 am EST on November 30, the ability to create new lists and segments in Klaviyo's UI has been restored. This incident has been resolved. 

     

    Thanks!
    Alex

    4 replies

    Gabby
    Partner - Gold
    Partner - Gold
    November 30, 2022

    Hi, Same problem - cannot type in the name field for lists and segments.

    I checked 5 different accounts to test.

    Contributor I
    November 30, 2022

    Hi there, same problem for me too. Was just logging on here to see if there’s a solution. 

    bluesnapper
    Partner
    Champion & Partner
    November 30, 2022

    Hi. Same for me across all accounts! Issue just with segment naming. Input into other fields OK.

    https://bluesnapper.com - Klaviyo Champion '24 & Partner
    alex.hong
    alex.hongAnswer
    Klaviyo Alum
    November 30, 2022

    Hi there @blueoxford @luciejs @Gabby and @Webprofits ,

     

    Apologies for the inconvenience. It appears there was a bug that was messing up list and segment naming. As of 6:25 am EST on November 30, the ability to create new lists and segments in Klaviyo's UI has been restored. This incident has been resolved. 

     

    Thanks!
    Alex