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Contributor III
September 20, 2022
Solved

Update custom property via a question

  • September 20, 2022
  • 1 reply
  • 178 views

I want to update custom properties by asking a question in an email and ask information through links or buttons. Is it possible to ask more than one question in the email? For example, ask 2 to 3 questions and update properties through buttons

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Best answer by Mailbox Manny

Hi, 

 

Great question.  You can create buttons out of images, but once they click a button, they’ll be taken out of the email.  So if you have multiple questions, they’ll need to keep coming back.  

What about creating a custom update preferences page with the questions you’d like to ask? OR Klaviyo has a great integration with a service called TypeForm (great for collection survey responses and updating it to the subscribers profile).

1 reply

Mailbox Manny
Partner - Silver
Partner - Silver
September 20, 2022

Hi, 

 

Great question.  You can create buttons out of images, but once they click a button, they’ll be taken out of the email.  So if you have multiple questions, they’ll need to keep coming back.  

What about creating a custom update preferences page with the questions you’d like to ask? OR Klaviyo has a great integration with a service called TypeForm (great for collection survey responses and updating it to the subscribers profile).

Subscribe. Segment. Send. Repeat.