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Active Contributor I
Jul 19, 2024 5:30 PM UTC
Solved

Update the values of a custom property

Hello there,

I am sorry for this easy question, but I don’t know how to do it.

I created a “Language” as profile custom property. When I created it I defined four languages: EN, ES, FR, IT and N/A. I have a flow to assign a language based on the country of the client.

Well, now I want to add one language more: DE, How can add this new value to the custom property “language”? Where can I update the values?

Thank you!

Miguel

    This topic has been closed for replies.
    ArpitBanjara
    Principal User II
    Jul 20, 2024 6:42 AM UTC

    Hey @mrosique 

    I would create a segment with the definition » properties about someone» Language » is set 

    Trigger a flow with this segment and assign/create a new property (language you want to assign) and turn the flow live.

     

    I hope this helps,
    Thanks
    Arpit

    Arpit Banjara - Lead Email Marketing Specialist at Flowium

    3 replies

    ArpitBanjara
    Principal User II
    Principal User II
    Jul 20, 2024 6:42 AM UTC

    Hey @mrosique 

    I would create a segment with the definition » properties about someone» Language » is set 

    Trigger a flow with this segment and assign/create a new property (language you want to assign) and turn the flow live.

     

    I hope this helps,
    Thanks
    Arpit

    Arpit Banjara - Lead Email Marketing Specialist at Flowium
    mrosiqueAuthor
    Active Contributor I
    Jul 22, 2024 3:23 PM UTC

    Hi @ArpitBanjara ! Thank you.

    Thanks to your suggestion I had a idea and I did the following: I import a new profile with only two columns, the Email and Languages, in Languages I put the new variable DE, so when I imported the new profile… Voilá! the new language was included like a new value of this custom profile.

    Thank you so much, great Klaviyo community.

    Miguel

     

    ArpitBanjara
    Principal User II
    Principal User II
    Jul 22, 2024 5:00 PM UTC

    Yes, correct, you can create new property while importing profiles to Klaviyo as well. Good work. 👍🏻

    Arpit Banjara - Lead Email Marketing Specialist at Flowium