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Urgent: My Account Has Been Disabled

  • November 22, 2022
  • 1 reply
  • 94 views

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Hello, 

For some reason, my account has been disabled.  Our company already started paying for the 75k emails + 25k SMS messaging program but we cannot access our account.  Please reply.  We are working with time sensitive material for the Black Friday season.  

 

Thank you, 

Alex 

 

Best answer by stephen.trumble

Hey @Alexander Rivas 

Sorry to see that your account has been disabled. I was able to see that our Support team has already responded to your open ticket. If you have any further questions please direct them towards our Compliance Team directly (via compliance-support@klaviyo.com).

1 reply

stephen.trumble
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  • Klaviyo Alum
  • 1515 replies
  • Answer
  • November 22, 2022

Hey @Alexander Rivas 

Sorry to see that your account has been disabled. I was able to see that our Support team has already responded to your open ticket. If you have any further questions please direct them towards our Compliance Team directly (via compliance-support@klaviyo.com).