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Contributor I
November 22, 2022
Solved

Urgent: My Account Has Been Disabled

  • November 22, 2022
  • 1 reply
  • 150 views

Hello, 

For some reason, my account has been disabled.  Our company already started paying for the 75k emails + 25k SMS messaging program but we cannot access our account.  Please reply.  We are working with time sensitive material for the Black Friday season.  

 

Thank you, 

Alex 

 

    This topic has been closed for replies.
    Best answer by stephen.trumble

    Hey @Alexander Rivas 

    Sorry to see that your account has been disabled. I was able to see that our Support team has already responded to your open ticket. If you have any further questions please direct them towards our Compliance Team directly (via compliance-support@klaviyo.com).

    1 reply

    stephen.trumble
    Klaviyo Alum
    November 22, 2022

    Hey @Alexander Rivas 

    Sorry to see that your account has been disabled. I was able to see that our Support team has already responded to your open ticket. If you have any further questions please direct them towards our Compliance Team directly (via compliance-support@klaviyo.com).

    -Stephen