VIP and 'almost' VIP

Hey @Andrea 

First of all, welcome to the Klaviyo community and thank you for posting your question here

Here is how you would include revenue in a segment and below is the segment for Almost VIP

Below is the definition of VIP segment as per your definition

I hope this helps

Cheers

Arpit Banjara

Hello.

You can try

• someone placed an order equals 3 times

AND

• fulfilled order value is at least 190

AND

• fulfilled order value is at least 199

ArpitBanjara wrote:

Hey @Andrea 

First of all, welcome to the Klaviyo community and thank you for posting your question here

Here is how you would include revenue in a segment and below is the segment for Almost VIP

Below is the definition of VIP segment as per your definition

 

I hope this helps

Cheers

Arpit Banjara

Thanks but if I put AND placed order is at least 3 - it includes those who have made 3 orders and spent between 189 and 200€. But it must also include those who with only one order have reached for example 190€.

And if I put O placed order is at least 3 - it includes those who have made 3 orders but maybe they have spent € 300 and so this is not good either.

It's really difficult

Andrew

@Andrea why don’t you try the following? Seems simple enough, so i do not know what am i missing.

You can try

• someone placed an order equals 3 times

OR

• fulfilled order value is at least 190

AND

• fulfilled order value is at least 199

So you will have a profile with 3 orders OR spent between 190 and 199. Does that work for you?

Hi! I tried but it doesn't work. Because it also takes those who have placed more than 3 orders ...

Is at least it also includes those who have made so many small orders... So it still falls into the VIPs...

A nightmare