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Contributor I
February 16, 2023
Solved

Web tracking script not logging activity

  • February 16, 2023
  • 1 reply
  • 128 views

Hey!

I am testing the Klaviyo web tracker on a site that requires a login. However, when I am logged in and adding the utm extension including the contact’s email in the URL it still doesn’t even log a “active on site” event.

The script is triggered (and placed in the code as required, before the body end tag).

Any suggestions as to why I am not getting any events logged?

    This topic has been closed for replies.
    Best answer by Brian Turcotte

    Hi @questsquirrel!

     

    I actually answered a very similar question recently, here:

     

    I would recommend reviewing that thread, which lists several common reasons why an “active on site” event might not be occurring.

     

    Best,

    Brian

    1 reply

    Brian Turcotte
    Klaviyo Alum
    February 17, 2023

    Hi @questsquirrel!

     

    I actually answered a very similar question recently, here:

     

    I would recommend reviewing that thread, which lists several common reasons why an “active on site” event might not be occurring.

     

    Best,

    Brian