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Contributor I
October 18, 2022
Solved

Why am I seeing an error when inserting a link to online shop?

  • October 18, 2022
  • 2 replies
  • 99 views

Hi,

I am trying to create a button with link to my online shop in my email campaign. klavio is giving me a syntax error. I can link my website  “www.etc.com” but not a “ “www.etc.com/subpage”. Does anyone know a workaround?

Thanks,

Krysten 

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @krysten c

     

    Welcome to the Community! Happy to help!

     

    Do you minds sharing what syntax error is popping up? This will help us further identify what might be the problem here as there could be many template error messages potentially shown.  

     

    Thanks for participating in the Community!

    -Taylor 

    2 replies

    Taylor Tarpley
    Community Manager
    Community Manager
    October 19, 2022

    Hi @krysten c

     

    Welcome to the Community! Happy to help!

     

    Do you minds sharing what syntax error is popping up? This will help us further identify what might be the problem here as there could be many template error messages potentially shown.  

     

    Thanks for participating in the Community!

    -Taylor 

    Active Contributor II
    January 18, 2023

    Steps to fix-

    Open the workbook that contains the broken link.

    On the Data tab, click Edit Links.

    The Edit Links command is unavailable if your workbook doesn't contain links.

    In the Source file box, select the broken link that you want to fix.

    Note: To fix multiple links, hold down COMMAND, and then click each link.

    Click Change Source.

    Browse to the location of the file containing the linked data.

    Select the new source file, and then click Change Source.

    Click Close.

     

    Regards,

    Rachel Gomez