Skip to main content
Solved

Why are all statistics 0 in my Welcome Flow?

  • August 9, 2024
  • 2 replies
  • 53 views

Forum|alt.badge.img+1

Hello, 

I am new to Klaviyoo. I created a welcome flow, but I cannot see the statistics in my flow. I can only see that one person has opened it, all other statistics are 0.

I cannot find a reason why this is happening. 

Thanks for the help. I wish you a nice day. 

 

 

Best answer by eMeg

Hello! How recently did you turn on this flow? It is possible it needs more time or sends to start showing data.

2 replies

eMeg
Problem Solver I
Forum|alt.badge.img+5
  • Problem Solver I
  • 15 replies
  • Answer
  • August 9, 2024

Hello! How recently did you turn on this flow? It is possible it needs more time or sends to start showing data.


stephen.trumble
Forum|alt.badge.img+60
  • Klaviyo Alum
  • 1515 replies
  • August 15, 2024

Hey @Leon250400 

I would also suggest making sure that your signup form is directed to same list that is triggering the welcome flow. If customers are signing up, then they should trigger the flow if it set to the same list.