Why can't I create new lists?

I can't create new list.

Could you help me fix it, please?

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Community Manager

Hi @daisy,

Thanks for sharing your question with us! Happy to help!

Well, that’s no good, you have to create Lists! In my experience, this kind of problem resolves itself if you take walk through the following steps:

Cleared your cache and cookies
Logged out and back into your Klaviyo account
Double checking that your ad blockers, anti-viral softwares, or network filters/firewalls aren’t preventing these pages to load
Ensuring that the browser you are using is up to date
Try logging in via an Incognito Window

Thanks for participating in the Community!

-Taylor

Community Manager

Hi @daisy,

Thanks for sharing your question with us! Happy to help!

Well, that’s no good, you have to create Lists! In my experience, this kind of problem resolves itself if you take walk through the following steps:

Cleared your cache and cookies
Logged out and back into your Klaviyo account
Double checking that your ad blockers, anti-viral softwares, or network filters/firewalls aren’t preventing these pages to load
Ensuring that the browser you are using is up to date
Try logging in via an Incognito Window

Thanks for participating in the Community!

-Taylor

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