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Contributor I
November 27, 2022
Solved

Why is my account disabled?

  • November 27, 2022
  • 3 replies
  • 166 views

I just started my account today, but I always encountered problems. As soon as I sent message to the client, the account was disabled. Why Why Why??????

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @Mary Lucky

     

    Very sorry to hear of the inconvenience and frustration you must be experiencing! 

     

    I believe the best past forward would be to reach out to our Support team and let them know the situation you’re in so they can give more insight into your situation and the path forward. 

     

    Thanks for participating in the Community!
    -Taylor

    3 replies

    Taylor Tarpley
    Community Manager
    Community Manager
    November 28, 2022

    Hi @Mary Lucky

     

    Very sorry to hear of the inconvenience and frustration you must be experiencing! 

     

    I believe the best past forward would be to reach out to our Support team and let them know the situation you’re in so they can give more insight into your situation and the path forward. 

     

    Thanks for participating in the Community!
    -Taylor

    Contributor I
    November 29, 2022

    Hi 

    I contacted them, hoping they could offer me real help

    Taylor Tarpley
    Community Manager
    Community Manager
    November 29, 2022

    Hi there @Mary Lucky

     

    I can see my colleague David also left you a comprehensive reply linked below. I would encourage you to continue to work with our Support team on this ongoing issue! 

     

    -Taylor