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Problem Solver I
Nov 25, 2021 10:51 AM UTC
Solved

Why is my Property Update link taking me to a Placeholder site instead of the correct URL?

Anybody else who gets this on previous well functioning flows and campaigns when using {% update_property_link 'profile_property' 'property_value' 'redirect_link' %}? This is what I get when clicking update-link in live email, that used to work fine for at least 6 months…
 

 

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    wineguysAnswer
    Problem Solver I
    Nov 26, 2021 5:32 PM UTC

    I would love to, but cannot. It seemed to be a temp thing. It is now working again. Maybe Black Friday massive traffic?

    5 replies

    wineguysAuthor
    Problem Solver I
    Nov 26, 2021 1:12 PM UTC

    Solved.

     

    Taylor Tarpley
    Community Manager
    Community Manager
    Nov 26, 2021 2:57 PM UTC

    Hi @wineguys, 

     

    Happy to hear this problem was solved for you! Do you mind sharing out your process to a solution so it could potentially help other members in the Community who might face the same issue? 

     

    Thank you for being a part of the Community! Happy BFCM week! 

    -Taylor 

    wineguysAuthorAnswer
    Problem Solver I
    Nov 26, 2021 5:32 PM UTC

    I would love to, but cannot. It seemed to be a temp thing. It is now working again. Maybe Black Friday massive traffic?

    wineguysAuthor
    Problem Solver I
    Nov 26, 2021 5:36 PM UTC

    But I will say we had great support from Klaviyo.

     

    Contributor I
    Dec 8, 2022 12:54 AM UTC

    Mine is having the same problem right now. An existing button which worked in the past is no longer working?