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Why isn't my 'create form' button responding?

  • November 3, 2022
  • 1 reply
  • 134 views

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I’m trying to set up an email subscription embed. Every time I click “create form” nothing happens. Absolutely zero response. I have exited out of all my tabs, restarted my computer, cleared my cache/data/cookies. Nothing is working. What gives?

Best answer by Taylor Tarpley

Hi @caitlyn_malone

 

Welcome to the Community! Sorry to hear about your issues so far, happy to help! 

 

Great job pursuing troubleshooting avenues like clearing your cache/cookies and restarting your computer! In my experience, trying these additional troubleshooting solutions tends to solve the issue:

  • Try logging in with a different browser via an Incognito window.
  • Make sure no browser extensions/pop up blockers/firewalls that could be interfering with Klaviyo as well

 

Hope this helps! 

-Taylor 

1 reply

Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
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  • November 4, 2022

Hi @caitlyn_malone

 

Welcome to the Community! Sorry to hear about your issues so far, happy to help! 

 

Great job pursuing troubleshooting avenues like clearing your cache/cookies and restarting your computer! In my experience, trying these additional troubleshooting solutions tends to solve the issue:

  • Try logging in with a different browser via an Incognito window.
  • Make sure no browser extensions/pop up blockers/firewalls that could be interfering with Klaviyo as well

 

Hope this helps! 

-Taylor