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Contributor I
Jul 27, 2024 4:10 AM UTC

Woocommerce Coupon Code

Hello,

I tried to create a coupon code on Klaviyo linked to Woocommerce but it didn't work when I pressed the “Create coupon code” button (the button was doing nothing).

I was on the French interface, and when I switch to the English interface, it works.

Is this discrimination against french people? 🤔

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    1 reply

    ArpitBanjara
    Principal User II
    Principal User II
    Jul 29, 2024 5:34 AM UTC

    Hey @Ulrick 

    I can recommend a couple of steps for you to try and troubleshoot this

    • Open the browser's developer tools (usually by pressing F12 or Ctrl+Shift+I). Navigate to the "Console" tab. Try to create the coupon code again and look for any error messages in the console. This can provide insight into what might be going wrong.
    • Sometimes clearing the browser cache and cookies can resolve UI-related issues.
    • Test the functionality in a different browser (e.g., Chrome, Firefox, Safari) to see if the issue persists.

    I hope this helps,

    Cheers

    Arpit

    Arpit Banjara - Lead Email Marketing Specialist at Flowium