Clients can't click on review photo to zoom

Forum|Forum|1 year ago
October 28, 2024
4 replies
123 views

Hello,

Clients are facing an issue when they want to click on a review photo. Nothing appears and it’s impossible to go back except by refreshing. Same issue on mobile or desktop.

This is an example of what we see after clicking on a review photo :

Can you help me please ?

Kind regards,

This topic has been closed for replies.

Best answer by chloe.strange

@Ninnin59470,

This should be fixed! Please let us know if you see this continue and let us know the specific product if that is the case.

~Chloe

K

KReviewsRocks

Klaviyo Employee

Hey @Ninnin59470, I’m Jeffrey from the Reviews team. We’re looking into this now!

What’s your company Id or website? Feel free to dm it to me

N

Ninnin59470Author

Contributor I

Hey @Ninnin59470, I’m Jeffrey from the Reviews team. We’re looking into this now!

What’s your company Id or website? Feel free to dm it to me

Hi, website is https://a-fleur-de-pot.com

chloe.strangeAnswer

Community Manager

@Ninnin59470,

This should be fixed! Please let us know if you see this continue and let us know the specific product if that is the case.

~Chloe

N

Ninnin59470Author

Contributor I

Hello, indeed issue has been fixed. Many thanks !

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