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Clients can't click on review photo to zoom

  • October 28, 2024
  • 4 replies
  • 58 views

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Hello,

Clients are facing an issue when they want to click on a review photo. Nothing appears and it’s impossible to go back except by refreshing. Same issue on mobile or desktop.

This is an example of what we see after clicking on a review photo : 

 

Can you help me please ?

Kind regards,

Best answer by chloe.strange

@Ninnin59470

This should be fixed! Please let us know if you see this continue and let us know the specific product if that is the case. 

 ~Chloe

4 replies

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  • Klaviyo Employee
  • November 12, 2024

Hey @Ninnin59470, I’m Jeffrey from the Reviews team. We’re looking into this now!

What’s your company Id or website? Feel free to dm it to me


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  • Author
  • Contributor I
  • November 12, 2024

Hey @Ninnin59470, I’m Jeffrey from the Reviews team. We’re looking into this now!

What’s your company Id or website? Feel free to dm it to me

Hi, website is https://a-fleur-de-pot.com


chloe.strange
Community Manager
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  • Community Manager
  • Answer
  • November 21, 2024

@Ninnin59470

This should be fixed! Please let us know if you see this continue and let us know the specific product if that is the case. 

 ~Chloe


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  • Author
  • Contributor I
  • November 22, 2024

Hello, indeed issue has been fixed. Many thanks !