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When I verified my domain, I used "send" as the prefix, resulting in a domain name of send.xxxx.com. My root domain is xxx.com, and my email address is shop@.xxx.com. I'm not sure why the TXT verification keeps failing. I've also verified the domain xxxx.com and email address shop@.xxx.com with another email plugin. Is there a conflict?I checked that the domain name reseller has updated the records according to Klaviyo's requirements.

 

Hi!

I know how frustrating these can be! Sometimes it can take a few hours for the records to update.

Were you able to get it working yet? If not, I have done this at least 100 times. Happy to jump on a Zoom screen share and walk you through it! It would  be much quicker to diagnose that way vs. going back and forth here.

If I can save someone several frustrating “DNS Record’ hours in  a few minutes, I will have done my good deed for the day 😁

Dave
dave@revgrowthemailagency.com