Solved

14 Topics

H
Contributor I
harwardmContributor I
asked in Campaigns and Flows

Tracking number from shipstation

I am working on a flow to let my customers know that their order has been shipped and want to send them their tracking number.  I use shipstation and have it integrated into Klaviyo, but don’t know how to pull that tracking number from shipstation and put it into the email.  Is this possible to do and if so how do I do it?

8
M
Contributor I
1 month ago
A
Contributor I
AlastairofecwContributor I
asked in Lists, Segments, and Profiles

Whats the difference between accepts marketing and the Newsletter list?

Hi there, I’ve been looking at lists on our account and noticed that our Newsletters list is 5k under the amount of customer we have on a list where the definition is just ‘accepts marketing’ can anyone say why this is?  Also is there a way we can then add this extra 5k to our newsletter list?!Thanks in advance,Ali 

21
David To
Klaviyo Employee
10 months ago
T
Contributor I
ToccaraContributor I
asked in Lists, Segments, and Profiles

Can I segment profiles by size or color variants?

Hi, Curious if anyone has segmented profiles by color or size variants of products purchased? For example, we have a baby clothing brand. We want to track who purchases clothing in size 3 - 6 months so we can remarket 6 - 12 month clothing to them in another 3 months. I know I can segment by products, but can I segment profiles down by variants, like color and size?

6
David To
Klaviyo Employee
1 year ago
E
Contributor I
EverBloomContributor I
asked in Campaigns and Flows

Shopify Discount Code link and Abandon cart

Hey Everyone,Really trying to dial in my abandon cart flow and want to make things as simple as possible for a customer. I don’t want the customer to have to remember a code when they go back to their cart to checkout. My button in Klayvio has:Link URL: {{ event.extra.checkout_url}}The Shopify Discount Link is: https://everbloombaby.com/discount/12345How can I have the button for the event also have the automated discount???Any insight would be super helpful!!!

7
A
Contributor I
2 years ago
A
Contributor II
awaltersContributor II
asked in Campaigns and Flows

Replenishment Flow Trigger Filters

Hi everyone, I’m looking for a better way to manage a Replenishment Flow than what Klaviyo recommends in the prebuilt option. Currently, the prebuilt flow uses a trigger of “Placed Order” but waits ‘x’ days to send the first Replenishment email. I dislike the ‘x’ day wait since I’ll be waiting 25 days. I don’t want to wait that long before the first email delivers. Ideally, I want the trigger to have addition filters like:[Placed Order Zero Times Since Entering This Flow]+[Placed Order Zero Time In The Last 25 Days.]then[Send First Replenishment Email] ^ Would that logic allow me to remove the 25 Day Wait provided in Klaviyo’s prebuilt Replenishment Flow? Or, should the filter be[Placed Order 24 Days Ago]+[Placed Order Zero Times Since Entering This Flow]+[Wait 1 Day]then[Send First Email]

5
A
Contributor I
2 years ago
vitbarreto
Problem Solver I
vitbarretoProblem Solver I
asked in Campaigns and Flows

Backpopulating an anniversary flow

Hi friends, I’ve just watched a Klaviyo Masterclass on Profile properties. In the video, it is suggested that we create a tag for first purchase for a anniversary flow. My question is: Is there a safe way to “backpopulate” the tag flow so that my customers that made a purchase less than 365 days ago can enter the anniversary flow? I worry about doing that myself and end up sending emails to people that has already more than 1 year from the first purchase...

6
vitbarreto
Problem Solver I
3 years ago
R
Contributor I
roblingleContributor I
asked in Integrations and Reviews

ReCharge Integration: segment by subscription to particular products?

Do subscription details sync from ReCharge so that I could email based on the subscribed products or recurrence details?

2
R
Contributor I
3 years ago
S
Contributor I
sendeatsContributor I
asked in Campaigns and Flows

Only the 1st step of the welcome flow is working

I have a 4 step welcome flow, and customers are being skipped after the 1st step. I had smart sending on but I since turned it off. IDK why having it on would affect it though because I wasn’t sending other emails. Can I backflow all these skipped recipients? What should I fix? 

5
ksanfelipe
Klaviyo Employee
3 years ago
K
Contributor I
kriziadgContributor I
asked in Lists, Segments, and Profiles

Ask people to fill in details about themselves

Hi there, I would like to know more about my subscribers. I want to integrate this in my welcome flow. At first I wanted to use checkboxes in my email and connect those to custom properties. Is there a way this could work in Klaviyo? As a back up plan, I wanted to link to a manage preference page, using the manage preference tag in a button. Also this is not working. Does anyone have experience with this?  :) or maybe some other great ideas? Thnks!Krizia

2
ksanfelipe
Klaviyo Employee
3 years ago
P
Contributor I
pravinContributor I
asked in Email Templates and Coupons

How to add Custom Property Gift_Card _Code to insert in Email as Insert property

I would like to add Gift_Card _Code and Expiration_Date as property and access it in Email in Insert property section.i am planning to run a Promotional Gift campaign for my customers.Please help.Regards,Pravin

3
P
Contributor I
3 years ago
G
Contributor I
G. NicholasContributor I
asked in Sign-up Forms

How Do You Segment A List From A/B Tests?

Hello, I am having trouble figuring out how to segment a list from an A/B split test from a sign up form. Any advice would be appreciated. I created a split test for a $100 gift card giveaway and $500 gift card giveaway. Right now we are getting more opt in for the $100 giveaway however, I want to find out who opted in for the $500 and who opted in for the $100 and put those into 2 different categories. For some reason I can’t figure out who did what because the data only shows the name of the campaign and not which form they opted into A or B. Does anyone know how to figure this out?  Thanks in advance, Gerald  

2
G
Contributor I
3 years ago
B
Contributor I
BalandiTeamContributor I
asked in Lists, Segments, and Profiles

How to add "gender" in my property list?

How to add "gender" in my property list?

3
Omar
Partner - Platinum
3 years ago
V
Contributor IV
VividfootwearContributor IV
asked in Email Templates and Coupons

Creating a Dynamic Discount

Hello everyone,Thank you for reading and replying to my topic/question.  I am trying to create a dynamic discount code (a discount, discount, and free shipping) for my newsletters, and car abandonment flow. However, 1. I don’t even see an option for dynamic discount code when I am creating a code in Shopify (view screenshot below) and 2. How would I add the automatically created code in a flow (emaill) ? I tried to edit the email content to see if there is a discount/coupon tab I can drag to the email but there isn’t that. How would I be able to configure?   

4
ksanfelipe
Klaviyo Employee
3 years ago
M
Contributor II
mchuContributor II
asked in Lists, Segments, and Profiles

What's the best way to clone or duplicate a segment?

Hi all,  I have a segment (not list) of 13K subscribers that I want to subsegment further by email “starts with”. I want to send to groups of ~500-600, so for the first batch, I started creating a segment “email starts with aa” or “email starts with ab” or “email starts with ac” all the way up to “email starts with am”. I feel like this is a very error prone way. What’s the shortcut / best practice?Thanks!!

4
M
Contributor II
3 years ago

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