Skip to main content
Question

Double Opt-in – Confirmation email not received during testing and unsure how to customize it

  • July 23, 2026
  • 0 replies
  • 1 view

Hello,

I have activated Double Opt-in for my list, but I am facing two issues I need help with:

  1. When testing, I do not receive a confirmation email at my test address.
  2. I cannot find the option to customize the confirmation email, even though the Double Opt-in toggle is activated in my list settings.

Could you please guide me on how to resolve both issues?

Thank you