Hi all,
Hoping someone has run into this before. I have a list ("CTC French," 142 profiles, imported from Mailchimp) and every campaign I send to it results in 100% skipped / 0 sent.
What I've ruled out so far:
Consent: checked a sample profile — Email Marketing Consent shows "Subscribed" (method: List upload).
Smart Sending: initially suspected this since the profile subscribed ~16 hours before the send. I cloned the campaign, explicitly disabled Smart Sending, and rescheduled — still got 142 skipped / 0 sent.
Deliverability tab: no bounce, unsubscribe, or spam complaint history to explain a suppression.
Has anyone dealt with an entire imported list getting skipped like this even after disabling Smart Sending? Trying to figure out if this is a list-level flag, a segment condition, or something specific to Mailchimp-imported profiles that I'm missing. Screenshots attached showing the Overview tab (142 skipped) and the profile's consent details.
Any pointers appreciated — happy to share more details if useful.