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Zee_mail
Contributor I
Contributor I
September 16, 2026
Question

Issue with Klaviyo Partner Registration?

  • September 16, 2026
  • 0 replies
  • 5 views
Hi Everyone,

Sent this following email to patner-portal@klaviyo.com and its about a week with no response!

Hey Partner Portal team,

Our agency application was accepted and we received the K:Partners welcome email in our personal email id alam9763@gmail.com, but we cannot complete Partner Portal registration.

 
Every attempt returns:

"An Existing Account was not found that matches the Email or Website you provided."

Details:

- Agency: KAZENCE
- Website: kazence.com
- Email: alam9763@gmail.com
- Contact number provided in application form: +91-8449194200
- Welcome email received: Sep 10; Time: 9:18am PST

We have tried the website field as kazence.com, www.kazence.com, https://kazence.com and https://www.kazence.com/, and both email addresses above. All return the same error.

Could you confirm which email and website values the Partner Account record holds on your side, so we can match them exactly? If the record needs to be corrected or linked manually, please let us know what you need from us.

Screenshot of the error is attached.

Thanks,
KAZENCE (Zeeshan Alam and Mohd Kaif)