Klaviyo profile custom property availability in Zapier for mapping

​@whereisjad Hi there. Thanks for the reply. I’m a little confused by this. I’ve tried adding an intermediary action of creating or updating a profile. I use the same email address that was input on the form based on the input of the first action/node. The problem is when I go to map the custom properties. In the mapping window, it still only shows standard fields. I also don’t understand how this is any different than skipping this step and going straight to create a Salesforce record because it’s using the same data from the first action/node which is only showing standard properties and not any custom ones. Sorry if I’m missing something here from your explanation earlier.

​@B_Riea Have you ever allowed step 2 to execute successfully for a profile that already has the website property set? Just to be cautious, add a Delay For action and set it for 1 minute in case it takes time for the Profile added to Segment or List trigger to actually create the profile.

​@whereisjad So far I’ve only been testing using the test run function while editing a Zap. It uses a profile that was created weeks ago with all the data including custom properties already filled out. Would testing with step 2 and adding a delay still be of any use here?

Thanks

​@B_Riea Yes, that’s how Zapier typically operates. From the screenshot, I can see the exclamation mark next to step 2, which indicates that it wasn’t executed properly.

I figured it out in the end. Thanks for your help along the way! I think there was some confusion here. I didn’t need that extra step in the end for what we were trying to accomplish. I just needed profiles from a list to have records created in Salesforce as they appeared in the list in Klaviyo (so no delay needed it seems). The problem is that I didn’t fully understand how Zapier pulls a list of fields from Klaviyo. I didn’t realise that there was an older record in the list I was using that was a duplicate of another test profile that had been created before the sign-up form was complete so fields were missing. I cleared the list of all profiles, went through the sign-up form with new test data, waited for the profile to be created and added to the list. Then I went into Zapier and selected the new test profile at the first step of my Zap, and then hit the refresh fields button. Everything showed up!