I changed my plan, and Klaviyo charged $20 and sent an invoice, but they still suspended my account. They said it would automatically recover, but it didn’t. I’m really frustrated. What can I do?
Solved
account suspended
+1Best answer by emma.owens
Hi
Thank you for reaching out to the Community, and I’m very sorry to hear that your account was suspended. I have double checked this for you and can confirm that your account is now active - please let me know if you are seeing differently!
+1So sorry about this Lily, I understand how annoying it is,
however, something might have triggered the suspension though,
If Klaviyo’s support is not working currently,
I would advise you leverage on the academy, under the articles about account suspension, you might find a solution
.
Let me know once you sort it
+21Hi
Thank you for reaching out to the Community, and I’m very sorry to hear that your account was suspended. I have double checked this for you and can confirm that your account is now active - please let me know if you are seeing differently!
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