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Contributor I
Aug 22, 2026 7:40 AM UTC
Solved

Can't reach email support

Flow = click support - “Your access to email support and live chat has expired. Check out plans for pricing and upgrade options.”

 

  • I click on plans
  • the options for support indicate that my free plan should have email support. 
  • If this is not the case, then is my only option to select a $300 professional plan?  If so, then WTF, the basic of basics isn’t functioning on the site
  • My issue is that ALL flows I have aren’t working correctly. No matter what I do, my edits to email messages do not update.
Temi O.
Temi O.Answer
Community Manager
Aug 27, 2026 2:44 PM UTC

Hi ​@savebees , I’m sorry you’ve been unable to reach our Support team. I’ve DM’d you for more information, hopefully we can get this resolved ASAP. 

 


Temi@Klaviyo

2 replies

Temi O.
Community Manager
Temi O.Answer
Community Manager
Aug 27, 2026 2:44 PM UTC

Hi ​@savebees , I’m sorry you’ve been unable to reach our Support team. I’ve DM’d you for more information, hopefully we can get this resolved ASAP. 

 


Temi@Klaviyo

Contributor I
Sep 21, 2026 8:39 AM UTC

Hi i’m been trying to reach non-ai human support all day to be able to buy a plan and integrate it. can someone pls help me.