CSV import stuck at “queued for processing” since yesterday, approximately 40 contacts

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A CSV import of approximately 40 contacts has been stuck at “queued for processing” since yesterday. The contacts are absent from the list, including after checking in a private browser window. My account shows 63 active profiles on a $0 plan, plus a “Your plans have been canceled” banner since I canceled a paid plan last month. Is there a known issue or a way to have the queued job investigated?

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oportalzinhoAuthor

Contributor I

I also created a new list and imported the same CSV, but that import is stuck at “queued for processing” too. The issue affects two separate lists. My account also displays “Your plans have been canceled,” although Billing shows a $0/month plan, 63 active profiles, and 0 of 500 email sends used. Could these symptoms be related, and how can the queued imports be investigated?

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