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Hi Team,

I hope you're doing well.

Please take a look at this issue where the Klaviyo GET API - https://a.klaviyo.com/api/profiles/?page[size]=1 - is giving a timeout error and returning a response with the error code of 504 Gateway Timeout.

 Here is the proper error response message that we received in our traces:

response: HTTP client request GET https://a.klaviyo.com/api/profiles/?pageesize]=1: HTTP client response 504 Gateway Timeout: status: got 504, want 2XX

Thanks

Hi @Devphoenix!
 

I’m going to check on this with Engineering and I’ll update the thread ASAP!

 

Best,

Brian


Hi @Brian Turcotte

I hope you're doing well. :)

Could you please provide an update on the status of this issue? It has been occurring regularly.

It would be helpful if you could share the ETA as soon as possible.

Thanks.


Hi @Devphoenix!

My apologies for the significant delay here! Are you still experiencing the issue using the latest revision of endpoints? Our APIs team has made some updates recently that should cover issues like this.

 

Best,

Brian


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