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Event Creation Dates Wrong

  • July 2, 2025
  • 1 reply
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Hi, when I unsubscribe from a profile via the API, this event is created “Unsubscribed from Email Marketing”
However the creation date is wrong, eg: “Jul 2, 2025, 9:06 AM GMT+1” but should be “9:06 AM GMT”, not +1 (I am in UK).
Then when I send a custom event immediately after, the creation date for that event is correct, but still in the wrong timezone. eg: “Jul 2, 2025, 10:06 AM GMT+1”, should be “9:06 AM GMT”.

Thanks in advance for any advice on how to understand and resolve this problem.

Best answer by Ian Tory

Resolution: I was getting GMT and BST mixed up above. The actual problem is that my custom event is recorded as “Jul 2, 2025, 10:06 AM GMT+1” and should be “Jul 2, 2025, 09:06 AM GMT+1”. I wll try sending the date with the event to fix this.

1 reply

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  • Author
  • Contributor I
  • Answer
  • July 2, 2025

Resolution: I was getting GMT and BST mixed up above. The actual problem is that my custom event is recorded as “Jul 2, 2025, 10:06 AM GMT+1” and should be “Jul 2, 2025, 09:06 AM GMT+1”. I wll try sending the date with the event to fix this.