Hi guys,
Have just moved our website over from shopify to a custom built site using stripe, and struggling to get our flows to be triggered. Have added ‘checkout success’ as an event, but a test order shows that this isn’t being triggered for the use profile, so the customer isn’t entering the flow. Any idea why this could be happening?
Hey
There could be a number of reasons why your custom integration is not working, however you will need to work with your developer to solve this problem. If you need help finding a developer who can help with your custom integration you can visit our agency directory at connect.klaviyo.com to find someone. Thanks for being part of the Klaviyo Community!
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