I am trying to use product_line_items attributes in Order Conformation event?

Question

Hello,we are trying to implement various flows using attributes in product_line_items array in the Order Conformation event JSON.Unable to add any attribute just nested below top level of JSON like attributes in second level or third level.How can I do it?

Brian Turcotte · Accepted Answer

Hi @suryainno!It’s actually expected behavior for Klaviyo to only read top-level attributes, so the only way to accomplish this would be to implement some sort of custom solution. One potential solutionthat comes to mind would be to create a separate custom event that is triggered alongside the “Order Confirmation” event, but contains a top-level attribute that corresponds to the product_line_items array.However, this would be a custom project that would be beyond the scope of support/community, so you’re always welcome to reach out to one of our wonderful Official Partnersfor further development help.Best,Brian

suryainno · Answer

Hi@suryainno!It’s actually expected behavior for Klaviyo to only read top-level attributes, so the only way to accomplish this would be to implement some sort of custom solution. One potential solutionthat comes to mind would be to create a separate custom event that is triggered alongside the “Order Confirmation” event, but contains a top-level attribute that corresponds to the product_line_items array.However, this would be a custom project that would be beyond the scope of support/community, so you’re always welcome to reach out to one of our wonderful Official Partnersfor further development help.Best,BrianHello Brian,Thank you for your reply and clarification.actually we have addedthose data points in the Order Conformation it self as an array of things. I don’t know is it a good solution or not but it worked.

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials