I have pushed the FCM token generated by the iOS app to Klaviyo. But when I see in my profile in Klaviyo and copy that token and try to send preview it says invalid token. although if I try to send and use the same token on FCM to works fine and notifications shows up in iPhone. what could be the reason that Klaviyo is not able to recognise the push token sent from iOS app
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Hi
I’m going to check on this with Engineering and I’ll update the thread ASAP!
Best,
Brian
Hi
Hi
I’m going to check on this with Engineering and I’ll update the thread ASAP!
Best,
Brian
Hi
My sincere apologies for the delay here!
I see the issue was resolved in a support ticket, but please feel free to create a new thread for any future issues.
Best,
Brian
I am having this same issue actually, can anybody shed light on how to fix this? I see the token registered with the user profile, but the moment I try and send a test, it says ‘invalid token’ and then immediately removes it from the profile.
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