Is it possible to receive information through an API when a particular customer reads or views a specific email?

Forum|Forum|2 years ago
December 28, 2023
2 replies
44 views

About 6 months ago such functionality was not available.

This topic has been closed for replies.

Best answer by saulblum

You could filter a Get Events call with the metric ID of the Opened Email metric and the profile ID of the specific profile.

https://developers.klaviyo.com/en/reference/get_events

filter
Allowed field(s)/operator(s):
metric_id: equals
profile_id: equals

You can’t filter on a specific campaign or flow message ID but the event properties will include the campaign or flow ID, and you can also add a time range to the filter.

S

saulblumAnswer

Klaviyo Employee

You could filter a Get Events call with the metric ID of the Opened Email metric and the profile ID of the specific profile.

https://developers.klaviyo.com/en/reference/get_events

filter
Allowed field(s)/operator(s):
metric_id: equals
profile_id: equals

You can’t filter on a specific campaign or flow message ID but the event properties will include the campaign or flow ID, and you can also add a time range to the filter.

S

saulblum

Klaviyo Employee

If you have the CDP add-on, you can also set up webhooks for events like Opened Email: https://help.klaviyo.com/hc/en-us/articles/17760478970907

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