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July 21, 2022
Solved

My Facebook Leads are not receiving SMS

Hello, my facebook leads are not received ads because apparently there isn’t consent… they filled out the phone number on the ad form… how can I make it work?

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Dov
DovAnswer
Klaviyo Alum
July 22, 2022

Hi @lif-ab,

Thanks for sharing this question with our community.

At this time, it’s not yet possible to collect SMS consent via a Facebook lead ad form.

However, there are other methods you can use to collect SMS consent which can be found in our documentation: Guide to Collecting SMS Consent and Guide to Collecting SMS Consent via API as well as the thread below:

I hope that’s helpful.

DD

1 reply

Dov
DovAnswer
Klaviyo Alum
July 22, 2022

Hi @lif-ab,

Thanks for sharing this question with our community.

At this time, it’s not yet possible to collect SMS consent via a Facebook lead ad form.

However, there are other methods you can use to collect SMS consent which can be found in our documentation: Guide to Collecting SMS Consent and Guide to Collecting SMS Consent via API as well as the thread below:

I hope that’s helpful.

DD