My Facebook Leads are not receiving SMS

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Hello, my facebook leads are not received ads because apparently there isn’t consent… they filled out the phone number on the ad form… how can I make it work?

List growth & forms

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DovAnswer

Klaviyo Alum

Hi @lif-ab,

Thanks for sharing this question with our community.

At this time, it’s not yet possible to collect SMS consent via a Facebook lead ad form.

However, there are other methods you can use to collect SMS consent which can be found in our documentation: Guide to Collecting SMS Consent and Guide to Collecting SMS Consent via API as well as the thread below:

I hope that’s helpful.

DD