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Contributor I
April 9, 2024
Solved

Need updated implementation documentation as I am replacing _learnq.track with klaviyo.track.

I am currently using klaviyo active on site (https://static.klaviyo.com/onsite/js/klaviyo.js?company_id=companyId) and sending client side events using _learnq.track, I want latest implementation documentation for the same.
I am unable to find any proper documentation of what needs to be updated.
PS I have tried replacing  _learnq.track with klaviyo.track, the data is stored in the klaviyo object but its not getting passed to klaviyo.

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retention
retentionAnswer
2025 Champion
April 10, 2024

Hi @hanish.kathpal, 

There is migration documentation guide is here, you can start from here:

That will give you a basic overview of everything that you may need to migrate to the new API endpoints.

However, if you are just updating client side track/identify/subscribe endpoints, this might be more helpful here:

Hope that helps!

Joseph Hsieh // retentioncommerce.com // X: @retention

1 reply

retention
Partner - Platinum
retentionAnswer
2025 Champion
April 10, 2024

Hi @hanish.kathpal, 

There is migration documentation guide is here, you can start from here:

That will give you a basic overview of everything that you may need to migrate to the new API endpoints.

However, if you are just updating client side track/identify/subscribe endpoints, this might be more helpful here:

Hope that helps!

Joseph Hsieh // retentioncommerce.com // X: @retention