I am creating a flow to be sent to new customers who may be able to make use of a service that we offer. However some customers might not be at the point where they need this service.
I would like to have the option for customers to opt-in to receive a reminder email 30 days from opting-in to receive it. Is it possible to make it so when they click a specific button in the first email, it triggers a conditional split where they will receive the follow up email?
Hi
You can create a form that has a checkbox (Remind me in 30 days, or however you want to phrase it) and when a sub checks off that box, it creates a custom profile property.
Give the property a name, such as “30-day reminder” and then the value would be a date value of “today”. When you create your flow, the trigger would be subscribing to that form, and then you would create a conditional split for anyone who has the custom profile property for the reminder. Add a time delay into your flow of 30 days, and then set the reminder email to go out.

Good luck!
Katherine
Hi
To add to
- Create a segment with the membership criterion of ‘clicked email to your unique url’ (see below)
- Create a flow that triggers when someone enters the segment you created in 1 with a 30-day delay to the first email (also below)
When contacts request notification, they join the segment and each will receive the 1st flow email 30-days after clicking the url. Note that they will only enter the segment/flow once.
There is a slight delay in a segment-triggered flow, but as the flow delay is 30-days until the first email, that’s not an issue.
Hope that helps.
Regards
Andy


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