Order place event

Forum|Forum|3 years ago
April 4, 2023
3 replies
3031 views

I’m trying to send an “Order Placed” event to the API, and I would like to send each line item with various relevant properties for each line (ID, SKU, price, quantity etc). I can’t find any documentation for how to pass this information with the event. The examples I’ve found are only for the “Viewed Product” event, which passes a single product ID. However should I pass multiple product IDs and their corresponding data for an Order Placed event?

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Best answer by DavidSandel

Yes, that is correct. Here’s the complete guide for making a custom e-commerce integration:

https://developers.klaviyo.com/en/docs/guide_to_integrating_a_platform_without_a_pre_built_klaviyo_integration

Make sure you have the latest version of the API selected at the top of the page: 2022-02-22

DavidSandel

Partner - Silver

You’ll want to use ‘product purchased’ along side ‘order placed’.

Klaviyo Silver Master --> LowGravitySolutions.com

M

markrossAuthor

Contributor I

You’ll want to use ‘product purchased’ along side ‘order placed’.

Thanks for the reply. So I need to send multiple events - one “Order Placed” event (without any product details), and then one “Product Purchased” event for each line item purchased?

DavidSandelAnswer

Partner - Silver

Yes, that is correct. Here’s the complete guide for making a custom e-commerce integration:

https://developers.klaviyo.com/en/docs/guide_to_integrating_a_platform_without_a_pre_built_klaviyo_integration

Make sure you have the latest version of the API selected at the top of the page: 2022-02-22

Klaviyo Silver Master --> LowGravitySolutions.com

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