Placed Order value not showing up in Profile metric data

Question

We are testing the ‘Place Order’ API event in our sandbox account and everything seems to be working fine, except the value that we are sending through is not showing up as the ‘placed order value’, when I view the metric, in the Profile associated to this order. I’m attaching a screenshot of the body we are sending (with value highlighted) and the view in the Klaviyo Profile. Is there some other variable we should be passing here? Or, do we have it formatted incorrectly?

retention · Accepted Answer

Hi@CoBE_Sean,I think you have to nest the valuekey/value under the attributesobject and not at the root of data object. See the example in Klaviyo’s Create Eventendpoint:curl --request POST \     --url https://a.klaviyo.com/api/events/ \     --header 'Authorization: Klaviyo-API-Key your-private-api-key' \     --header 'accept: application/json' \     --header 'content-type: application/json' \     --header 'revision: 2023-02-22' \     --data '{  "data": {    "type": "event",    "attributes": {      "profile": {        "newKey": "New Value"      },      "metric": {        "name": "Viewed Product"      },      "properties": {        "newKey": "New Value"      },      "time": "2022-11-08T00:00:00",      "value": 9.99    }  }}'value is under the attributesObject.Give that a try!

CoBE_Sean · Answer

Thank you @retention that did the trick! 👍

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials