Unable to see Transaction information like Tracking Number shipping address on Placed Order

Hello I have my CommerceHQ store integrated with Klaviyo using API but I am unable to get the tracking number / Shipping Info on Placed Order event

wondering if someone can share the solution

Thanks

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Hello @saabg,

Thank you for sharing your question with the Klaviyo Community.

I recommend reviewing a reply to a similar post by my colleague @david.to which speaks to adding events to Klaviyo via the API:

In short, you’ll want to use a Track request (since this is a custom event) to populate the event data fields for tracking number and shipping information within the Placed Order event. You can follow the example located here.

Hope this is helpful!

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