Update profile subscriptions without removing suppressions

Forum|Forum|2 years ago
January 3, 2024
4 replies
146 views

Hi,

We are extending our integration to subscribe profiles based their attribute in the external source.

Is there a way to bulk update profile subscriptions without removing suppressions?

In https://developers.klaviyo.com/en/reference/subscribe_profiles, it says that it removes UNSUBSCRIBE, SPAM_REPORT, and USER_SUPPRESSED suppressions.

Is there a better way of achieving this than checking each profile subscription before updating them?

This topic has been closed for replies.

Best answer by Brian Turcotte

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

Best,

Brian

Brian Turcotte

Klaviyo Alum

Hi @TranslatorHQ!

I’m going to check on this with our API team and I’ll update the thread ASAP!

- Brian

TranslatorHQAuthor

Problem Solver I

Hi Brian,

Thanks for this - have you been able to get a reply yet?

Derek Giles - TRANSLATORHQ - derek.giles@translatorhq.com.au - www.translatorhq.com.au

Brian TurcotteAnswer

Klaviyo Alum

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

Best,

Brian

M

mattcoz

Contributor I

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

Best,

Brian

Is there any update on this? We need to import thousands of profiles from another source and we need to be able to retain any current suppressions.

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials