Problem Solver I

Solved

Update profile subscriptions without removing suppressions

4 replies
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Hi,

We are extending our integration to subscribe profiles based their attribute in the external source.

Is there a way to bulk update profile subscriptions without removing suppressions?

In https://developers.klaviyo.com/en/reference/subscribe_profiles, it says that it removes UNSUBSCRIBE, SPAM_REPORT, and USER_SUPPRESSED suppressions.

Is there a better way of achieving this than checking each profile subscription before updating them?

This topic has been closed for replies.

Brian TurcotteAnswer

Klaviyo Alum

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

Best,

Brian

Brian Turcotte

Klaviyo Alum

Hi @TranslatorHQ!

I’m going to check on this with our API team and I’ll update the thread ASAP!

- Brian

TranslatorHQAuthor

Problem Solver I

Hi Brian,

Thanks for this - have you been able to get a reply yet?

Derek Giles - TRANSLATORHQ - derek.giles@translatorhq.com.au - www.translatorhq.com.au

Brian TurcotteAnswer

Klaviyo Alum

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

Best,

Brian

M

mattcoz

Contributor I

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

Best,

Brian

Is there any update on this? We need to import thousands of profiles from another source and we need to be able to retain any current suppressions.

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