Abandon Cart Email Template | Klaviyo Community

Hi, we're bringing back our abandon cart flows to Klaviyo (we were previously doing them through an agency partner) and I'm curious is if there's a way to edit the standard Klaviyo abandon cart flow in the new editor.

The reason I ask is because we are on Shopify and I read the Klaviyo documentation that says rebuilding the dynamic content block for abandoned carts is very difficult: https://help.klaviyo.com/hc/en-us/articles/115002779411-How-to-create-an-abandoned-cart-flow

But the saved block doesn't show up in the new editor.

Is there a way around that or another way of doing it?

Thank you!

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Hello @jfcatalan,

Thanks for sharing with the community. To edit your Abandoned Cart Flow, you can navigate to the Flows tab on the left side of your Klaviyo Dashboard. From there you can select the Flow you would like to edit. For additional information on editing Flows, check out this guide: Getting started with flows

Are you unable to see this option when going in to edit your flows?

Sorry, that's my fault, I mistyped in the OP. I meant editing the abandoned cart email. The email comes with a built out dynamic content block that pulls what the customer had in the cart. The email as it exists in the flow uses the classical editor. Is it possible to get a version of it that can be edited in the new email editor?

Thank you!

Hi @jfcatalan,

No worries. I would recommend checking out this community post then!

Hope that helped,

Alex

That's perfect, thank you. I ended up following one of the resources Anna links to: https://help.klaviyo.com/hc/en-us/articles/360032871031-How-to-Build-Dynamic-Blocks-in-a-Flow-Email

Great to hear @jfcatalan best of luck!

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