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Hi there,

 

I am having trouble with the code in my email templates. I am updating the Shopify notification emails and then replacing the standard shopify email code with the klaviyo code.

 

When I bring over the code the ‘first name’ always appears with a } bracket at the end of it. See below:

 

 

I cannot figure out what part of my code is bringing this through. Please see the code listed below for reference: 

 

<tbody> <tr> <td class="kmTextContent" style="padding-top:18px;padding-bottom:18px;padding-left:18px;padding-right:18px;" valign="top"> <p style="padding-bottom:0; text-align:center"><span style="font-size:18px;"><b>Hi {{customer.first_name}} </b><b style='font-family: Poppins, "Century Gothic", sans-serif; font-size: 20px;'>}, this is Melita From Littlelys</b><font face="Poppins, Century Gothic, sans-serif"><b>. W</b></font><b style='font-family: Poppins, "Century Gothic", sans-serif; font-size: 20px;'>e really appreciate your support.</b></span></p> </td> </tr> </tbody> </table> </td> </tr> </tbody> 

 

Any help would be greatly appreciated!

 

Thanks,

Melita 

Hi Melita, it’s an easy fix :) 

 

Looks like you have an extra bracket in your code, remove that and it’s all good!  The bracket is just before “, this is Melita”

 

 


Thanks so much Manny! That’s fixed my problem :)


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